Your privacy is fundamental to our mission
🛡️ Our Privacy Commitment
We will NEVER sell or share your personal information with third parties for their marketing purposes without your explicit consent. Your data is yours, and we're committed to protecting it with industry-leading security measures.
Welcome to Immersed.Design ("we," "our," or "us"), operated by The Astra Group. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
We use the information we collect for the following purposes:
⚠️ Important: We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information in the following circumstances:
We share information when you explicitly authorize us to do so, such as when you connect third-party services.
We work with trusted third-party service providers who assist us in operating our Service:
These providers are contractually bound to protect your information and use it only for the purposes we specify.
When you use collaborative features, your information may be visible to other team members as part of the intended functionality.
We may disclose information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights or prevent harm.
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
We implement comprehensive security measures to protect your information:
🔐 Security Incident Notification: In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours in accordance with applicable laws.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy:
We retain your account information and content for as long as your account is active or as needed to provide services.
When you delete content from your account, it is immediately removed from active systems and from backups within 90 days.
You have important rights regarding your personal information:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your personal data | Account settings or email privacy@theastralabs.com |
| Rectification | Correct inaccurate or incomplete data | Update in account settings |
| Erasure | Request deletion of your data | Account settings or contact support |
| Portability | Receive your data in a portable format | Export feature in account settings |
| Restriction | Limit processing of your data | Contact privacy@theastralabs.com |
| Objection | Object to certain data processing | Manage preferences or contact us |
| Withdraw Consent | Withdraw previously given consent | Update preferences in account settings |
You can manage your communication preferences:
We use cookies and similar tracking technologies to enhance your experience:
You can control cookies through:
We respect Do Not Track signals and do not track users who have enabled this browser setting.
We use privacy-focused analytics that respect user privacy:
Your information may be transferred to and processed in countries other than your own:
Where required by law, we store data within specific geographic regions. EU user data is primarily stored in EU data centers.
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@theastralabs.com.
If we discover we have collected personal information from a child under 16 without parental consent, we will delete that information promptly.
California residents have additional rights under the California Consumer Privacy Act (CCPA):
California Civil Code Section 1798.83 permits users to request information about disclosure of personal information to third parties for direct marketing. We do not share personal information with third parties for their direct marketing purposes.
To Exercise Your CCPA Rights: Call 1-800-XXX-XXXX or email ccpa@theastralabs.com with "CCPA Request" in the subject line.
If you are located in the European Economic Area (EEA), UK, or Switzerland, you have additional rights under GDPR:
We process your personal data based on:
You can contact our Data Protection Officer at: dpo@theastralabs.com
Our EU representative for GDPR matters:
[EU Representative Name]
[EU Address]
eu-privacy@theastralabs.com
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When we make material changes:
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Astra Group - Privacy Team
Email: privacy@theastralabs.com
Data Protection Officer: dpo@theastralabs.com
CCPA Requests: ccpa@theastralabs.com
Phone: 1-800-XXX-XXXX
Address:
[Your Business Address]
[City, State ZIP]
United States
For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.